Frequently Asked Questions

IS THIS COURSE APPROVED BY THE NEW JERSEY MOTOR VEHICLE COMMISSION (NJMVC)?

Yes. This course is approved for the 6-hour driver improvement course.

This course will remove 2 points from your driving record.

This course is also good for the New Jersey state-wide insurance discount, and the discount will last for 3 years.

HOW MUCH IS THE COURSE?

$12. This includes everything: the course, the test (unlimited chances to pass), and a certificate you give to your insurance company to get the discount.

ARE YOU SURE THERE ARE NO HIDDEN COSTS?

Yes.

I REALLY WANT THIS CONFIRMED...IS IT REALLY JUST $12?

Yes. Confirmed.

HOW LONG IS THE COURSE?

6 hours. This the is mandated time for the New Jersey Driver Improvement course.

DO I HAVE TO FINISH THE COURSE IN ONE 6-HOUR SESSION, OR CAN I LOG OFF AND LOG BACK ON LATER, AND STILL KEEP ALL OF MY TIME?

You can come and go as you please, and you keep all of your time. We have had some people take 6 months to finish the course, but they didn't spend more than 6 hours total on the course material. You accrue your time, and it adds up, visit by visit. Also, you get unlimited chances to pass the test.

I GOT AN ERROR CODE WHEN I TRIED TO OPEN THE VIDEO. IT SAID "Your browser version does not support the video. Time to upgrade!" WHAT DO I DO?

You run a Google search (or other search engine) on how to upgrade whichever browser you are using. Examples of browsers are Firefox, Safari, Internet Explorer, Google Chrome, and Netscape. There are several more browsers, and the example was just to let you know what part of the internet is the "browser". If you are using Firefox, then run a Google search on how to upgrade Firefox.

HOW DOES THIS WORK?

It's easy!

  1. Click the button that says Enter the Course, and you will be taken to a page to create your profile. You will be sent a confirmation email, and you must click on that link to enter the course.

  2. Take the course at your own pace, and take the test as many times as you need to pass. Come and go as you please. There is no time limit, and you will not lose any time accrued.

  3. When the test is done, you will be presented with a link to print your certificate immediately. Also, we submit your success to the state at midnight that night, and you may contact the NJMVC after 2 weeks if you need confirmation that they received it.

I CAN'T FIND MY CONFIRMATION EMAIL SO THAT I CAN BEGIN THE COURSE! IT WAS NEVER SENT TO ME!

The reasons this happens are as follows:

      1. You need to wait a moment and refresh your email.
      2. It may have been filtered into your spam folder.
      3. You created your account with an invalid email address...this happens all the time.

Refresh your email after 5 minutes and check your spam box. If you still do not see it, call us at 844-812-8512, and we will take care of it.

CAN YOU RESEND ME A CONFIRMATION EMAIL?

No, it is automated and it is something we simply are not able to do. It is likely in your spam box, but still, if you send us an email, we will match up your email with the email you entered on your profile, and we will manually confirm that we have the correct email, and then you're in.

I PASSED THE COURSE BUT THE DMV CANNOT FIND ME IN THEIR SYSTEM.

Your success is sent to the DMV automatically at the end of the same day that you passed the course. The DMV was notified. If they cannot find you, it is because you entered your information incorrectly. Look at your profile, and contact me at CustomerCare@12DollarNewJerseyDriver.com. Note that there is a $10 fee for the reprocessing, as I have to manually do it for you. This is why I have a check box on the signup form to assure your information is correct.